Privacy Policy

1. Introduction

North Point Digital ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Name and contact information (email address, phone number)
• Company name and job title
• Information you provide when filling out forms on our website
• Communications you send to us

We also automatically collect certain information when you visit our website:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on pages
• Referring website addresses
• Cookie data and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Respond to your inquiries and fulfill your requests
• Send you marketing communications about our services (with your consent)
• Analyse website usage and improve user experience
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and enforce our policies

4. Cookies and Tracking Technologies

Analytics and advertising cookies are off by default. When you first visit, a banner asks for your choice; nothing other than essential functionality runs until you accept. If you accept, we use:

• Analytics cookies: Google Analytics, to understand how visitors use the website
• Advertising cookies: Google Ads conversion measurement

You can change your choice at any time using the "Cookie settings" link in the footer, or through your browser settings.

5. Third-Party Services

We use the following third-party services that may collect information:

• Google Analytics and Google Tag Manager: Website analytics and tag management (subject to your cookie consent)
• Google Ads: Advertising conversion measurement (subject to your cookie consent)
• HubSpot: Processes the contact and download forms you choose to submit
• Calendly: Handles call bookings you choose to make
• GitHub Pages: Website hosting

These third parties have their own privacy policies governing their use of information.

6. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service providers who assist in our business operations
• Professional advisors (lawyers, accountants, auditors)
• Law enforcement or government agencies when required by law
• Business partners with your explicit consent

7. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

8. Your Rights

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Objection: Object to processing of your personal information
• Data Portability: Request transfer of your data
• Withdraw Consent: Withdraw consent for marketing communications

To exercise these rights, please contact us using the information provided below.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

North Point Digital
Email: contact@northpointdigital.com
Website: www.northpointdigital.com