Pearson

Creating an enterprise-wide Content Management Solution for Pearson to educate millions of people worldwide.

As the leading education services company, Pearson has established a global reputation as the leader in Publications Media and Content and eLearning. From pre-school to high school, early learning to professional certification, Pearson’s curriculum materials, multimedia learning tools and testing programs help to educate millions of people worldwide - more than any private enterprise.

Challenge

Pearson’s operating companies used many different tools to manage its websites - Vignette, Interwoven, Adobe’s AEM, and other custom applications. Not only was it costly to maintain, but the platforms were difficult to support. These technological drawbacks and a changing landscape challenged Pearson’s ability to innovate.  Instead of focusing on education, energy was diverted to a sprawling ecosystem of technologies.  The need for a common web platform across the entire organization became a top priority.

Solution

NorthPoint Digital’s team embarked on a collaborative and dynamic two-year partnership with Pearson to design a highly functional architecture and platform based on Interwoven, Java, Oracle and Lucene/Solr. The first step was to identify a common component architecture that cut across all of Pearson’s operating units and define customizations specific to business units that are decoupled from the core architecture.

Our team developed a services tier to integrate core Pearson applications and data into the platform; we enabled Siebel and Salesforce.com integration for customer relationship management. Further, we integrated pricing and product information from Pearson’s product master on SAP. This exchange of information between SAP and Interwoven was bi-directional, but SAP was the ultimate owner of record. We performed the Interwoven upgrade and implemented a Continuous Integration and Continuous Build process to detect errors quickly, and locate them more easily.

Results

Our team recognized that the common platform would enable economies of scale - maximizing the budget spent on new functionality and reducing operational and support costs. The new platform allows Pearson to be more responsive to ongoing digital business demands while significantly reducing the costs of launching new web properties and products. The platform is now able to support the common component architecture with a smaller number of resources while remaining responsive to new business demands.